No. Free Forever plan is truly free forever. We do not ask take your credit card information when you sign up for Free Forever plan.

At a high level, Free Forever plans are designed so that you can experience Stackk offerings, host a personal site / blog. Free plans are not apt for advanced business usage. You will be able build out most of your site, marketing plan on free plan – you can upgrade to Full Featured plans only when you are ready. We have plans that fit various sizes so that you only pay more when you use more, grow more.

Yes. Choosing annual payment method offers a good discount over monthly payment and does require upfront payment for the year.

Yes. You can change your plan any time.

When you cancel your plan or when you downgrade to a free plan, there will be no refunds.

When you change your plan from one paid plan to another paid plan, we will pro-rate your charges – you will pay the difference if it is an upgrade or you will have a credit in your account for future use if it is a downgrade.

When you go over your current plan usage limits, you will be required to upgrade to a higher plan. Don’t worry – we’ll remind you when you need to upgrade.

Yes. We intend to keep ‘free forever’ – well – free forever.

When an account is on (a) ‘free forever’ plan and (b) the admin has not logged in for more than 30 days – we consider those accounts to be abandoned accounts.

Those abandoned accounts will be deleted. In some cases, at Stackk’s discretion, we may keep those accounts live and support those through advertising.

We measure your plan usage on few metrics:

• Visits: Visit is a single continuous browsing session by a user irrespective how many pages she visits on your site during that session.
• Contacts: We measure the number of active contact records that are stored in your database. Any inactive, deleted contacts do not count towards your plan usage.

Not at all. While we deliver improved experiences on top of the open source platform, we keep data formats compliant and interoperable with original software. For example, if you want to move from Stackk to self-hosted WordPress, all you to do is export data from Stackk and import it to your self-hosted WordPress.

The most important factor in delivering email to customers is your account reputation. By bringing your own Email and SMS – you will be in control of your reputation.

Stackk works with multiple email providers such as Amazon Simple Email Service (SES) which offer 62,000 free emails per month.

Some of our customers prefer using plain old Gmail and we support Gmail too.